Unlimited Support and
Regular On-Site visits as standard
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- Project management and budgetary planning. Scrutiny of quotes and contracts with reference to due diligence and best value principles.
- Stock inventory management, health & safety issues.
- Decommissioning equipment, dismantling and recycling strategy.
- Installation, commissioning and maintenance of new equipment and software applications.
- Upgrade and refurbishment of older computers for sustainability.
Unlimited rapid response call-out and proactive technical support for all computing issues. Stock inventory management, health & safety issues.
Full turnkey solution for installation, commissioning, upgrades and expansion of whole systems.
Cloud based computing services configuration and setup.
Virus and malware protection, management and routine updating of operating systems.
Configuration and routine monitoring of data backup systems plus recovery of data.
Support for MacOS, iOS (e.g. all iPad models), Android, Windows Server 2019, Windows 10 and all relevant earlier versions.
Fast repairs and upgrades to all computing hardware both within and out of manufacturer’s warranty.
- Structured cabling, fibre optic within and between buildings. PoE. and VoIP.
- Full client-server network installation setup, configuration and management.
- Wireless networking systems, design, procurement and installation, major WLAN manufacturers supported e.g. Cisco, Ubiquiti, Meru and Ruckus.
- Continuous assessment of the school’s technology status, consisting of a regular programme of proactive visits.
- Computing development planning. Participation in regular school technology team meetings, included in our Platinum SLA.
- Qualified teacher in computing can free up teachers for planning and PPA time.
- Wide range of loan equipment (for evaluation purposes) of tablet and Chromebook devices plus environmental monitoring, robotic and control & modelling equipment.
- Website maintenance (included in Computer Technician Service)
- Bespoke SLA designed individually to suit your school.