Services

There before you need us

Regular proactive on site visits as standard

Unlimited support

No limit to the number site visits or service calls

Call 020 8543 7437 for a free consultation...

Izzytea offer the following services. Please click the
links for more information.

A very wide ranging all-inclusive support package for a SINGLE annual premium.

Regular proactive on-site visits plus unlimited local call outs and very fast response times.

A single point of contact supporting classroom display systems, wireless and structured network systems and all computing procurement.

Off-site repair and upgrade service department, 24 to 48 hour turnaround time.

Barcoded stock control system with maintenance history for enhanced management, budgeting and monitoring of computing investment.

Full assistance developing computing related policy documents and support for achieving computing accreditation e.g. NAACE mark.

Long track record of implementing computing infrastructure including Wi-Fi and fibre optic networks plus LCD displays for many recent capital projects e.g. current wave of school expansion.

Cloud based monitoring of systems with regular diagnostic reports.

In-house training department run by qualified teachers. Courses are currently available on programming (Raspberry Pi) and tablet devices (all iPad models).

Fully qualified technical staff with enhanced DBS disclosure.

Management of system security, filtering and data encryption.

Training and mentoring service included with SLA.

Full range of Curriculum and Admin software applications including all Microsoft products installed and configured as required throughout the whole site.

Full staff access to SIMS system across school site.

System updates, upgrades and configuration routinely implemented.

Procedures in place for a critical incident scenario, including allowances for the supply of a complete replacement admin system.

Out of hours online, email and text support service.

Anticipating future demand, the smallest file server we commission now has 8 Terabytes of
storage capacity. We are now installing state-of-the-art Windows Server 2016 systems with
Windows 10 workstations and tablets.

Cloud services are used for data backup and retrieval. Security is in accordance with current
legislation and Local Authority IT security and data handling control guidelines and we will
encrypt portable devices.

We regularly manage around 50 file server networks and thousands of computers both
Windows based and a combination of Windows and MacOS. We favour multiple server
installations with data traffic communicating between them for security and failsafe operation.
We are pleased to supply products from major leading brands including Dell, Cisco and Apple.

We have overseen the full lifecycle of many school computing projects from consultation to
commissioning and routine maintenance, then regularly move on to be involved with the
second and even third generation of this process.


“We know how important it is to stay ahead and provide a high quality and professional service”